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Customer RelationshipManagement

Trusted by More than 80 Million Users Globally

CRM Software

What is CRM

Customer relationship management (CRM) tools are the go-to solutions for businesses looking to acquire, nurture, and manage customer relationships effectively. CRM systems enable you to centralize all customer information, thereby providing context to all your customer-facing teams and adding layers of personalization into every customer interaction.

Features

Calling features that give you wings

Fast, accurate calling, complete tracking

Single-click dialing

Stop wasting time dialing phone numbers—make calls straight from TeleCRM! While you're looking at your leads or contacts, just click the call icon to start a call.

More calls = more deals

Less confusion = more calls

With autodialer, you don't have to think about who to call next

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Reminders & Schedule

Between monitoring deals and handling tasks, it can be hard to keep track of each call you need to make. TeleCRM let's you set reminders for upcoming calls and sends you notifications for missed ones.

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Tracking & Recording

Save time with automatic call logging

Automatic call logging makes manual data entry a thing of the past. Use the call pop-up window to add notes, create follow-up tasks, or assign the contact you spoke with to someone else.

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Call analytics

Use call analytics to measure your sales team's performance and motivate them to improve. Built-in charts and reports let you visualize your call data, and help you figure out how to provide a better customer experience.

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How It Work

What does CRM software do?

CRM software is used to streamline and automate your entire customer-facing processes. From lead acquisition to nurturing and conversion to post-purchase service, CRM systems let you manage every aspect of your customer-facing operations from a central hub, eliminating data silos and barriers for your teams. We’ve put together a short video explaining what a CRM system really is and what it can do for your business.

Usability

More often than not, the thing that stops businesses from adopting new technology is the fact that teams are uncomfortable with using it. So it's important to ensure that the CRM you use offers a clean interface, a great user experience, and is easy to pick up for everyone who'll be using it.

Scalability

If your business has an ambitious year-on-year growth target, the CRM must be able to grow with your teams and business by supporting additional modules and custom processes, and integrating with third party applications that you may be using.

Security

With concerns for data security at an all-time high, a cloud CRM with secure data centers and industry standard security practices allows you to continue doing business without having to worry about your customer data being compromised.

Customization

An ideal CRM for your business would be one that can be easily customized to meet those requirements. A CRM that can be molded to reflect your business process by adding additional modules, creating custom processes, automating repetitive tasks with workflows, and more.

Mobility

We live in a time when mobile internet traffic has overshadowed desktop traffic. If you have a sales team in the field, it's important to ensure that they have access to customer data at all times. This allows them to be on the move, close deals more effectively, and keep everyone in the loop.

24% of salespeople achieve their annual quota with mobile access to CRM data.

TeleCRM

Benefits of CRM software

47% of polled CRM users said that CRM had a significant impact on customer retention and an equal amount of users stated that it had an impact on customer satisfaction as well.

Boost sales

A CRM can help you identify, nurture, and follow up on quality leads. This means that you don't waste time and resources on a prospect that probably won't become a customer. Combined with a reduced sales cycle, you can guide more leads more efficiently and convert them to happy customers in a considerably shorter time.

Efficient business process

Help your team stay productive by defining and building efficient processes for your business. A CRM can help you ensure that standards are followed while processes are executed. Make sure your sales team's time is spent on closing deals and not wasted on mundane tasks by automating routine activities.

Data security and compliance

You can rest assured that your customer data is safe in your vendor's data centers, safeguarded by top-of-the line physical and digital security mechanisms. If you're based in the European Union or do business with European customers, a CRM that offers GDPR-compliance features will be one of your greatest assets.

Tactical decision-making

Accurate data from across your organization helps keep your decision makers informed, so they can react to market trends with better decisions. Detailed reports will show how your teams are performing and where there's room for improvement.

Mobile accessibility

A CRM with a mobile app ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers, drop by for a meeting, and easily update everyone else on any new information by logging it in the CRM through their mobile app.

Customer satisfaction

A CRM arms your team with all the historical data of a customer, as well information regarding similar issues faced by others. A centralized repository of information helps your team resolve customer inquiries quickly, ensuring they leave satisfied.

Pricing Table

Explore the top Features

The Price is not include Sip Trunk Number and Phone Bill

Features Get 30% Off	Standard $9.8 $14 /user/month billed annually	Professional $14 $20 /user/month billed annually	Enterprise $17.5 $25 /user/month billed annually

Sales Force Automation

Click to Call
WhatsApp/Email	Up to 500
Lead Management	Up to 1.000 Leads	Unlimited	Unlimited
Task Creator
Call Reminder
Bulk Edit/Reassign Leads
Broadcast WhatsApp Messages
Download Reports in Excel
Integrations	Email Only	All available integrations	All available integrations
Call Reports
Dashboard
Staff Report
Order Report
Campaign Management	Up to 2 Campaign	Unlimited	Unlimited
Call Duration
Call Recording		Up to 1GB/Month	Up to 2GB/Month
Call Duration
Priority Support	WhatsApp Group Support +Zoom	WhatsApp Group Support +Zoom	WhatsApp Group Support +Zoom
Priority Support

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